Yes. Every caregiver and nurse is background-checked and undergoes supervised on-the-job assessment before working directly with residents.

We staff every shift with senior registered nurses and caregivers to keep supervision continuous — the exact ratio depends on the programme and the residents' needs, which our coordinator can explain during a visit.

We do our best to match caregivers to residents based on personality and needs, and will consider specific requests once we understand your loved one's preferences.

Yes. Our team is bilingual and comfortable communicating in both Bangla and English, including on calls and video updates with family overseas.